What our Customers say...


I had a great experience.

What recommendations would you have to help the SERVPRO Franchise improve its performance in the future?

None, awesome job!

Guys were great. Appreciate all the work.

Very satisfied, always like working with SERVPRO!

They did a great job. Very pleasant to work with and was done quicker than I thought they'd be. Would use again.

They are great to work with best of luck to all of them

Very prompt, professional service. Would highly recommend this team.

Rodney very professional. Appreciate the help.

Great crews

This is our second time using SERVPRO without any issues.

Dear SERVPRO employees,

My family is deeply grateful for the compassionate and expert services we received from SERVPRO of the Andovers. We arrived home from vacation to find a broken toilet valve had completely flooded my mom's bedroom and basement. It was in the evening and we were stunned! Somehow we thought to call SERVPRO and from the moment we heard Nicole's voice we knew we were in good hands.

As soon as Rodney and Clayton arrived, we were treated with such kindness and support which, at the time, was as important as the physical help we received. Many crew members in our home and many office calls later we were 100% satisfied with our SERVPRO experience. My entire family joins me in thanking Office staff :Nicole, Raeann & Christina; Production manager: Steven and Crew members: Rodney, Clayton, Mark, Pete, Kevin & Pedro for a job more than well done.

Thank you so much and Happy Thanksgiving!

Extremely professional

Always great working with these men

Nothing, the performance is excellent!

Nice job. Very professional and thorough.

They were all great

Great job! Thank you

Very very satisfied Thank you!

Fantastic Services, thank you

Very professional and responsive

Extremely happy with your crew they did a very thorough job and were so nice and a pleasure to have in my home. I will definitely use your service again!

Nice job. Very professional and thorough.

Very very satisfied Thank you!

They were all very detailed and helpful. Rafael and Steve were extremely knowledgeable.

Great guys great professionalism

Very impressed, thank you!!

These guys are great!

Everyone was professional and knowledgeable thank you

Very professional and very good at there job

Very helpful

Very helpful

All who serviced us were knowledgeable, professional, personable...It was a pleasure to have them do work in our home. They were the best!

Kevin and Ramon were very thorough and extremely polite. Overall pleasant experience

Very efficient and pleasant workers!

Great job completed on time

This is the third time I have used your company and have been consistently pleased though this crew topped them all. 

Next time I want the same guys back! Great job!

Rodney and Pete were amazing. I will be requesting them in the next few days because they made me and my family so comfortable during a hard time. The communication and honestly is uncomparable.

Brian and all the workers were so friendly and did a great job.

SERVPRO was very professional in their approach to my flooding issue. I would highly recommend them,

Very pleased!

Two gentlemen came and were very courteous Excellent service with a smile!

Great service would recommend.

The crews were excellent, very polite and courteous.

I was happy with the response time and the service

Paul N. was extremely helpful as well as professional. Not only did he walk us through the steps we needed to take to resolve our flooding issues, he also encouraged us to contact him night or day with our questions. He was prompt with his service and we felt confident throughout the entire process that he was looking out for our best interest. Paul, along with the head of the cleanup crew (and the crew as well) was amazing, polite, and prompt with their service. Not to mention, thorough!

Haven kept me informed every step of the way...I really appreciate his prompt response to any questions and returning my calls.

Everyone from SERVPRO® has been amazing. Everything this Franchise did from the promptness in addressing our emergency to their professional manner and courteous staff. Just wonderful!

This Franchise has great response time, excellent staff, very helpful and respectful of our contents. Would highly recommend this staff.

The crew was very attentive and understanding

Joe and Izzy were both excellent. They were courteous, hard working and efficient.

Joel, Juan and Paul were very good and did a great job.

Great Experience!

Thank you for your quick and professional service!

Vidal is absolutely outstanding!

Great job to all of the crew. Thank you!

Vidal was awesome. He made this process as painless as he could. He is an asset to your team. He made the difference. And should be acknowledged for his professionalism and commitment to the customer.

Great service!

Very professional. Vidal answered all my many questions and Juan was very helpful.

I would like to acknowledge the outstanding work by your staff. Steven, Izzy, and Kevin spent a lot of time and were impressive. Outstanding!

Paul was fantastic at communicating with me, always kept me informed. His crews were professional. Very pleased with SERVPRO - highly recommended

Mike was very professional on day 1. Rodney and Mark great on day 2. Answered all my questions and cleaned up everything after their work. Thank you.

They did a fantastic job. Don't know what we would have done without them.

Very professional and courteous.

Starting from the initial call the service was excellent. Rodney and Mark were very professional and knowledgeable.

As we have learned from our interaction with Safeco, your agency is known to them and if we ever experience a another disaster in the future we will call SERVPRO of Windham, as you excel at your craft.

Rodney and his assistant was superb and very professional and obviously seasoned and an expert. Hopefully I don't see him again, :-) but will recommend SERVPRO just because of his service.

courteous professional service. great job. Thank you SERVPRO.

The team was great. They did a great job of removing all the damaged material and the clean up was awesome. Everyone was very polite and courteous and questions were taken care of during this very trying time. They ensured that anything that was left in my home was very safe and contained. Thanks so much to the team.

Demo crew was fantastic and very hard working project manager was great as well.

Very helpful and appreciated their concern

Great job all week long

All were very professional

Awesome job! On site team was outstanding and very clear in the work they did. Thank you!

The SERVPRO team was awesome. They were courteous, timely, friendly and did a good job. I have no thoughts on what could have been improved upon.

Nice work very professional

Friendly, respectful employees

The guys were great, they knew what they needed to do and were very efficient.

The guys were great , they knew what they needed to do and were very efficient.